NXT Innings Consulting
Customise navigation
Heath McDonald, founder of NXT Innings Consulting, working at his desk

Insights

Straight talk on strategy, technology, and running a lean operation.

Advisory3 June 2026

What Psychosocial Hazards Actually Mean for a Small Business Owner

Every Australian employer now has legal obligations around psychosocial hazards. Here is what they mean in plain language for a small business owner.

Read more
AI22 May 2026

An AI Usage Policy Is Four Decisions, Not Forty Pages

An AI usage policy doesn't need to be legal jargon. For most businesses it's four clear decisions, written in plain language and shared with the team. Here they are.

Read more
AI22 May 2026

Your Team Is Already Using AI. Do They Know What Not to Put In It?

Most Australian businesses now have staff using ChatGPT or Claude daily, but no rule on what data is safe to enter. That gap is a quiet privacy and IP risk, and it's a governance problem, not a technical one.

Read more
Advisory19 May 2026

Business Consultant Rates: Hourly vs. Project-Based (And Why There's a Better Model)

Most business consultants charge by the hour or by the project. Both models have hidden costs. Here's what to look for, and why we built Plays differently.

Read more
Advisory11 May 2026

Hiring a Consultant Without High-Pressure Sales Tactics

High-pressure consulting looks the same whether it comes from a large firm or a solo operator, and it is exactly why a lot of business owners who need help end up doing nothing instead.

Read more
Growth11 May 2026

Your Website Is Losing You Work (And You Probably Already Know It)

Most trade and services business owners already know their website needs work. The problem is not awareness, it is the gap between knowing and doing something about it.

Read more
Technology1 May 2026

Why Most SME Technology Projects Fail

The problem usually isn't the technology. It's the brief. Most SME technology projects fail before a single line of code is written, here's what to do instead.

Read more